Hello intrepid internet visitor! I started this site as a blog in 2012, as a queer femme lady technologist, aka FemmeTech, aka Hadassah Damien. Now, we have femtech as an innovation and product category and both culture and communication tools have expanded in many other ways – great! Welcome all.
If you’re here to learn about me, read my tech how-tos, talks, and case studies here, check out a portfolio of projects I’ve done, or pick a link below for my newer writing on design, speculative fiction, and the future of work.
Let’s talk about self-sabotage
Friends, we need to talk about some dysfunction and ideological traps we see in some activist, movement, and politically left-leaning com...
Aug 04, 2023 / Read More
The magic of prototyping in applied design thinking
Three words: learn by doing.
Jun 16, 2023 / Read More
The Steps to do Applied Design Research
Few things make me more forlorn than work that goes unapplied — here’s how and why to apply your design research!
Jul 13, 2022 / Read More
Solving business problems by using journeys instead of moments
A case study about solving business problems by using a journey framework, instead of a moment lens.
Jun 23, 2022 / Read More
What I Learned Designing a CX Listening Program
As I wrap up a role in which developed a Customer Experience [CX] data listening program, I wanted to share a few of the learnings surfac...
May 26, 2022 / Read More
Future of Work Reflections from full-time consulting experiment
Today I celebrate 3 months of full-time consulting as a principal with my firm Staircase Strategy.
Apr 06, 2022 / Read More
Thanking 639 people in 2020
In this often disconnected and lonely year, I learned with and taught, collaborated with on projects, coached, interviewed, and facilitat...
Jan 03, 2021 / Read More
The two crucial types of “how” to address in remote meetings
For many of us, the practice of “being in remote meetings” has been turned up a few notches, and not all of us are enjoying the experienc...
May 26, 2020 / Read More
The future of work needs facilitation: How Applied Creativity and Collaboration Techniques…
As technology increases automation and its reach over logistics, attention is turning to the roles of collaborative, human-centered produ...
Feb 21, 2020 / Read More
Who I work with
Organizations that have customers/client experiences front of mind.
Via my strategy firm Staircase Strategy, these are some of my clients in the last few years, mostly small-to-mid size organizations looking to create programs which apply research, use remote team best practices, and complete strategic initiatives:
I also work on finances with individuals, business revenue models with small businesses, and money-related agreements and decisions with smaller organizations/collectives, with Ride Free Fearless Money.
How I work
I am a multi-method strategist: I lead teams, people, and projects through uncertainty towards the value that matters to them.
I’ve worked as a full stack developer, a data director, a UX research strategist, and now mostly as a facilitator and coach. Oh, and I curated and toured art around the US for years, which gave me the best of my skills: humility, flexibility, inclusivity, and humor.
I frequently have several roles at once, and I like that: I bring the best of what I am learning and grow exponentially that way. I contain multitudes, as Whitman said.